Senior Store Manager

Job Description

• achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales -
• implement operating procedures at the store as per the company and Brand standards -
• promote the Loyalty Program of the company for maximizing loyalty and repeat sales -
• provide feedback to the Area Manager and Operations Manager with regards to employees and products
• brief and guide the staff on achievement of the daily / weekly / monthly sales target -
• must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss -
• maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs -
• ensure minimal stock loss manage stockrooms -
• implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times -
• apply creative techniques to achieve / exceed the store sales target -
• ensure has the required stock levels to maximize the sales -
• weekly audit the store administration and resolve discrepancies if any -
• manage the daily roaster, leave and grievances of the retail staff -
• maintain the visual merchandising standards at the stores all the time as per set VM standards -
• promote the Club Apparel Loyalty Program of the company for repeat sales -
• supervise the store and provide feedback to the Area Manager with regards to the employees and products -
• ensure awareness and vigilance at all times of security in the store without any negligence -
• must be updated about the various brands of the group for suggestive selling to the customers -
• end to end store operations responsibility -